Communication

It was a pleasure to work with the On The Mark team. They invested time and effort prior to our session to learn about our business challenges and customized their program to our unique requirements. The energy at our session was amazing and the feedback from attendees was the best I’ve ever seen. On The Mark delivered a “master class” in communication!
— Stephen Gaskin - Vice President, Customer Contact Centres, Scotiabank

We offer a variety of Team Building programs, each of which will be customized to accommodate the needs and the level of experience of your participants.

Influence (formerly Tu Casa Mi Casa)  teaches the skills necessary to influence, or get to solutions with others, from inside of the other party’s frame of reference.  It focuses on getting better results with, and through, others, doing so in shorter time spans, and leaving others feeling valued in the process.

Pull Conversation is the graduate level program for our Influence program. It brings the skills gained in Influence to application using your company specific issues. It demonstrates how tackling issues by bringing tremendous emphasis to the other party's frame of reference, can resolve significant business challenges..

Pull Conversation Panels is a structured process that allows your people to interact with key internal and/or external business partners, or customers, using "Pull" tools to overcome challenges, improve business outcomes and increase ease in key relationships.

Feedback for Impact provides feedback tools that enable your people to both give and receive feedback  effectively.  This means the ability to create ease, while either providing feedback that has the intended impact or receiving feedback in a manner that allows the recipient greatest gain from that feedback.

Improving With Improv - Who wouldn’t want to learn how to think faster, listen better, respond more clearly and creatively and work and play better with others? Who wouldn’t want to not feel like a deer in the headlights when situations and dynamics change rapidly? All while having a great laugh while learning? That’s what Improving with Improv accomplishes.

Thank you for your outstanding presentation. What I enjoyed most was, that in just a short time, numerous communication ‘rules’ were learned by experiencing them firsthand. Often, courses & training focus on teaching theory first, and at best allow practice after. Your training put people in situations that quickly drove points home. The debrief served to underline what they should do to overcome obstacles in order to ensure success. The presentation was easy to digest and very practical. I loved it! In 1.5 hours your communication training was better than a recent 2-day course our group attended.
— Lucy Papa - Vice President, Canderm Pharma
I would highly recommend On the Mark to anyone who is looking for training around communication and influence. They are very flexible, and really strive to understand the need, the situation, and the environment so they can be sensitive to it and tailor the program around. As a practice, I’d often track the feedback for these courses, and I can tell you it’s obviously very high. One of the things that I really value about an On the Mark session is that people really do take away the messages and start to use them and employ them back in the workplace. The training improves people’s performance and impacts people’s behavior in a positive way.
— Brian Harrison, Open Text Corporation, Special Consultant to the CTO & CFO
On The Mark’s training and development brings a critical focus in transitioning employees at all levels to highly successful leaders. Their interactive and personal approach to accelerate skills, in communication and definitive leadership has been both inspirational to many who have been involved in the training and invaluable to the Corporation as well. I will continue to partner and utilize their extensive training resources in the leadership development of our employee base.
— Allen Kall, Director, Human Resources, Bell Canada & Expertech Network Installation