Mitch Fairrais

416-255-5066 x 24


Programs: Communication


"It was a pleasure to work with the On The Mark team. They invested time and effort prior to our session to learn about our business challenges and customized their program to our unique requirements. The energy at our session was amazing and the feedback from attendees was the best I've ever seen. On The Mark delivered a "master class" in communication!"

Stephen Gaskin - Vice President,Customer Contact Centres, Scotiabank


Tu Casa Mi Casa teaches the skills necessary to influence, or get to solutions with others, from inside of the other party’s frame of reference.  It focuses on getting better results with, and through, others, doing so in shorter time spans, and leaving others feeling valued in the process.


Feedback for Impact provides feedback tools that enable your people to both give and receive feedback effectively.  This means the ability to create ease, while either providing feedback that has the intended impact or receiving feedback in a manner that allows the recipient greatest gain from that feedback.

Pull Conversation is the graduate level program for Tu Casa Mi Casa.  It brings the skills gained in Tu Casa Mi Casa to application using your company specific issues. It demonstrates how tackling issues by bringing tremendous emphasis to the other party's frame of reference, can resolve significant business challenges.


Pull Conversation Panels is a structured process that allows your people to interact with key internal and/or external business partners, or customers, using "Pull" tools to overcome challenges, improve business outcomes and increase ease in key relationships. 


Who wouldn’t want to learn how to think faster, listen better, respond more clearly and creatively and work and play better with others?  Who wouldn’t want to not feel like a deer in the headlights when situations and dynamics change rapidly? All while having a great laugh while learning?  That’s what Improving with Improv accomplishes.


Greenline Conversations is our performance-based communication program.  GreenLine is a scientifically-based methodology.  It takes into consideration how the brain works so people can be more skillful and effective, even in circumstances of high complexity and stress.  It provides the tools to enable those, who need to achieve results ‘with & through others’, to achieve greater clarity, better outcomes and commitment.   


"A while back, I was working at a company where two parts of the organization were not communicating well with periodic infighting.  I brought in Mitch and his team to help us go through an experiential learning session (Tu Casa, Mi Casa) to help each group understand the others issues.

Mitch and his team put together a customized event which surfaced the ongoing issues and was able to get both groups to appreciate the complexity of each others roles.

This event provided us with a firm platform to move forward.  The ensuing results spoke for themselves.

If you are having an organizational challenge with departments and need a breakthrough, without reservation, give Mitch and his team a call. "

Peter Smith - Managing Director, Commerce Assets Group Ltd.