Mitch Fairrais

416-255-5066 x 24




Listen to what our customers are saying...



Thank you very much for doing such a great job with the workshop; you not only delivered but you exceeded our expectations in meeting the objectives for the session. You (Mitch) have an incredible gift of developing and executing team building exercises that are authentic, easily transferrable and comfortable for working professionals at all levels within organizations.
Frank Stramaglia
Director, Astellas Pharma Canada

Mitch was a great inspiration to our team and me when he helped lead strategy sessions at the business level and preparing me for board level presentation.  He is an awesome inspirational speaker and keynote speaker and truly engages his audiences.  I would recommend tapping into his talent if you want to expose your teams to different ways of thinking and achieving excellent outcomes.  Thanks Mitch!
David Cutler
CEO & President, Centric Health Corporation

“Mitch has expanded our strategic thinking, and has inspired us to push ourselves farther for breakthrough innovation. He is a skilled presenter and trainer, but more importantly he is a careful listener and talented facilitator.”
Brad Taylor
Vice President, Human Resources, General Mills Canada Corporation

"We have worked with On The Mark for many years. Not only are their sessions motivational, but they also leave a lasting impression on the organization. We have seen enhanced business performance, which I can trace directly to the teamwork developed with On The Mark."
Michael Allen
President, Morning Foods, Kellogg USA

"Employee engagement, accelerated learning, and team building efforts were all enhanced by the relationship we established with On The Mark over many years. The response we had from our key customers was excellent when On The Mark conducted key sessions at the annual customer council meetings we held. On The Mark helped open up the relationships and encouraged people working more closely together across shared interests in a more focused way, and getting to know each other better at the same time as having a little fun, in a challenging manner."
Richard P. Fitzgerald

President & CEO, Diageo Canada

"Mitch is an amazing, talented keynote speaker.  I had the privilege to attend the CEO Global Network's ‘Great CEOs Speaker Series’ conference about "Creating a Culture of Innovation".  Mitch captured the attention and engaged more than 300 participants.  Mitch customizes his presentations according to his audience and everybody benefits from Mitch's experience and knowledge in order to identify opportunities to develop innovation and to help to change the culture.

Following the conference, I decided to ask Mitch to organize a one-day team building event for my company: this was so beneficial for the employees that I can see the evidence of progress every single day when I walk the offices and shopfloor.  Mitch is truly making the difference."

Emmanuel Piec
Plant Manager and Corporate Director, Armacell Canada Inc.

"On the Mark has a lot to offer. They developed, designed and ran a series of simulations that helped us during the launch of OgilvyOne, they have extensive experience with many of our clients, and they understand our business. The experiences they brought to our leadership teams 'stuck' and helped create some fast behavior change."
Patty Lyons
Executive Vice President, OgilvyOne Worldwide

"Our Leadership Team recently held an offsite meeting with the purpose to begin developing a more cohesive working relationship.  Mitch did an incredible job at helping us meet and exceed our goals.  He spent a great deal of time, prior to the meeting, with each of the participants, in an effort to better understand the issues.

This preparatory work allowed him to design a program suited to our group.  Mitch kept things moving forward, even pushing us a bit to get to the core issues.  As a newly formed team, we left the meeting with a clear set of ground rules, team expectations and a common language.  Another side benefit was that the learnings gained over the day and a half will allow us to integrate new team members as they come into the Leadership Team.

Thanks Mitch, we couldn’t have got there without your guidance!"

Michael Tremblay
President, Astellas Pharma Canada

"I've used the ‘What's Possible?’ program in the US, Europe and India to help people experience and truly internalize that they're capable of achieving seemingly impossible goals."
William Schultz
CEO, Coca-Cola Bottlers, Philippines

"What’s Possible? changed my life!"
Frank Petrilli
President & CEO, TD Waterhouse USA

"We found ‘Tu Casa, Mi Casa’ to be of such immediate and significant value that we thought we would make it available to our Compliance & Ethics group around the world. I have personally found this course to be valuable to me, in my life, inside and outside the office. It's fun and useful, and I heartily recommend it."
Leonard Shen
SVP & Chief Compliance Office, American Express

""Congratulations Mitch! Your presentation scored the highest of all the external presentations (based on 1400 replies!). Also, when we asked our people at the end of the survey what three things they will use and implement upon returning to their store, your topic was the top choice. You gave our audience practical tips they can actually put into practice and were entertaining and motivating. I was very happy that yours was such a hit. So well done and thank you!"
Karen Bossin
Director, Conferences & Events, Shoppers Drug Mart

"It was a pleasure to work with the On The Mark team. They invested time and effort prior to our session to learn about our business challenges and customized their program to our unique requirements. The energy at our session was amazing and the feedback from attendees was the best I've ever seen. On The Mark delivered a "master class" in communication!"
Stephen Gaskin
Vice President,Customer Contact Centres, Scotiabank

"The feedback received from “On the Mark’s” team building exercise has been extremely positive. This innovative activity reinforced the importance of working together, building idea on idea to achieve the best possible outcome. There were many “aha moments” during the activity and I’m confident the key learnings will be put in practice. Great job!"
Todd Skinner
President, TransUnion

"Thank you for your outstanding presentation. What I enjoyed most was, that in just a short time, numerous communication 'rules' were learned by experiencing them firsthand. Often, courses & training focus on teaching theory first, and at best allow practice after. Your training put people in situations that quickly drove points home. The debrief served to underline what they should do to overcome obstacles in order to ensure success. The presentation was easy to digest and very practical. I loved it! In 1.5 hours your communication training was better than a recent 2-day course our group attended."
Lucy Papa
Vice President, Canderm Pharma

"Thank you very much for another great session. Based on the feedback I have received directly, the team really enjoyed the session and as usual you guys did a great job. I was very impressed by your facilitation approach and style. There is no doubt that the session that we completed was just right for the situation we find ourselves in and I only wish we could have done it earlier. I look forward to working with On the Mark in the future as I firmly believe that the training provided, delivers meaningful results."
Rob Szekszer
Vice President, Marketing, Canadian Tire

"MTE Consultants has worked with Mitch for several years and with each training program Mitch always exceeds our expectations. Recently, Mitch designed and facilitated a training workshop customized for one of our leadership teams.  Based on his understanding of our business, and his knowledge of our managers, he was able to effectively deliver a training workshop which included methods and practices that our managers could apply immediately in their work environments.  Having Mitch as part of our leadership training program is value added and I would highly recommend him to any organization. "
Stephanie Dell
Director, Human Resources, MTE Consultants Inc.

"I can report that our IT managers had very positive things to say about Mitch and the Terra Nova simulation. They indicated it was one of the best they had attended and it had real application."
Sasha Zito
Head of Human Resources, TransUnion

"I attended the conference at Walt Disney World last week. Over the years I have done many team-building exercises, but I just want you to know Tu Casa Mi Casa was one of the best experiences I have had. Not only was it fun, it was very enlightening to learn things we should already know. Thank you again for such a wonderful experience."
Bev Rush
Financial Consultant, Unum Insurance

"What's Possible? went off very well. People just loved it. We will certainly work together in India in future. Thanks for all the support."
P.V.Ramana Murthy
Vice President, Coca-Cola Bottlers, India

"The experiences that ON THE MARK provides are interesting, motivational, and positively impact team dynamics. From a manager's perspective, Mitch clearly grasps the current business environment and challenges that we face, and he creates a program to address those needs. His facilitation skills really allow us to find insight and learning from the exercises that change the way we do things. My team always enjoys our sessions with ON THE MARK. "
Wayne Haddock
National Sales Manager, Neurodegenerative Disease, EMD Serono Canada (a Merck company)

"Thank you for a tremendous day and a very insightful session. I know that going forward this experience will be one that I can really leverage with my team. It has also laid the foundation for me to start implementing the changes that I need to get our centers to take the next step in its evolution. Thank you again and I look forward to working with you again."
Paula Klein
Director, Davis+Henderson

"Our ability to ask direct and sometimes difficult questions is key to developing lasting partnerships. This workshop has given our sales team the opportunity to really hear their customers and the courage to put their newfound skills into practice. I am confident this will lead to long-term wins for all."
Christina Porter
National Sales Manager, EMD Serono Canada (a Merck company)

“Mitch, Your Innovation for Leaders session for the CEO Global Network was excellent; our team continues to speak about it and one of our team members said it was the best training he had ever been a part of. I continue to use what you taught me, thank you."
Cole Dolny
President, ASL Distribution Services Limited

"I had the pleasure of bringing Mitch in to work with our sales leaders to help take what felt like a stale topic (coaching) and share insights that sounded new and relevant.  Mitch's calm yet passionate demeanor had a very positive effect on our sales leaders and the feedback after the session was excellent, specifically relating to the activities that Mitch led and his motivating discussions. 

I would highly recommend Mitch for any team that needs to hear a message that may be one they have heard many times before, or may just be difficult to hear.  He was very effective in his approach to preparing for the session and the delivery itself.

An excellent partner!"

Kelly M. West
VP, Sales Enhancement, First Citizens Bank

"On The Mark” training and development brings a critical focus in transitioning employees at all levels to highly successful leaders. Their interactive and personal approach to accelerate skills, in communication and definitive leadership has been both inspirational to many who have been involved in the training and invaluable to the Corporation as well. I will continue to partner and utilize their extensive training resources in the leadership development of our employee base."
Allen Kall

Director, Human Resources, Bell Canada & Expertech Network Installation


"Mitch's mastery of post experiential exercise debriefing is at the 'wow' level. 

Carrol Suzuki

Principal, Suzuki & Associates, The Business of Listening



"Amazing! We were very pleased with how well the content and exercises fit in with our objectives. On the Mark took our situation, rolled with it, and produced great results. They really exceeded our expectations!"

Erin Burges

"The outcome of On the Mark's training has been fantastic. When people come to me with an issue, they're coming to me with their solutions and they're sharing their experiences. People volunteer to help each other. People who didn't used to speak are now speaking to each other. There is more openness. None of this ever would have been able to take place. People are sharing what needs to be done to build good relationships. I can be brutally honest and people react positively. Sometimes you can do training and it doesn't stick – this did. Employees are coming to conclusions and solving issues on their own. People are talking and resolving."
Dina Dire
Bausch & Lomb

"I’d have to say it was one of the best sales meeting exercises I’ve ever participated in and has given me tools and confidence to take back into my territory and my everyday business."
George Anjos
Key Account Manager, EMD Serono Canada (a Merck company)

"I wanted to take the opportunity to thank you for your delivery of the InsideOut Coaching methodology to our management team. Your sincere and passionate approach to teaching and coaching is inspiring and certainly resonated with the team.   I hope we'll have an opportunity to work together again in the future."
Vivian C Li
Director, Service, Scotiabank Customer Contact Centres - Toronto / Cornwall

"Mitch, We had a great time during the Terra Nova was sincerely appreciated and time well spent for our team!"
Sunil Gandhi
Vice-President, Finance, Mark Anthony Group

"Great session Mitch. I know our group was impressed and will certainly utilize these skills in our daily tasks."
Chris Sandre
Advisor, Partnerships, Canadian Tire Corporation

"Mitch is a deliciously exciting speaker and facilitator.  He spoke at the Seth Godin Mastermind at the Smart Hustle 2017 Conference in NYC and the audience loved him and his talk.  He's exciting, caring and delivers. THANK YOU MITCH!"
Ramon Ray
Entrepreneur, Global Speaker, Best Selling Author, Producer

"Mitch Fairrais is one of the most captivating Communication and Leadership Keynote speakers in the world! Drawing from his vast experience in business and his insights as a leading global trainer for many Fortune 500 companies over 28 years, Mitch delivers a message of substance and authenticity that lifts, entertains, educates and inspires his audiences into action!

What’s more, what sets Mitch Fairrais apart from others is what is initially unseen, the remarkable number of hours in planning, thought, preparation and care that goes on behind the scenes, prior to his presentations. When he hits the platform, his extraordinary care and preparation becomes clearly evident, thus super exceeding the expressed needs and objectives of Meeting Planners, leaving the audience incredibly inspired and empowered!"

Phil R. Taylor
Professional Speakers Agent, International Speakers Group

"I have known and worked with Mitch for many years.  He is an exceptional Keynote and Public speaker who is entertaining but also incredibly insightful around leadership, management and sales behaviours.  He always delivers more than he promises and is able to win over audiences and bring them on a learning journey that they enjoy! "
Don Jones
Founder & Chief Designer, exper!ence it inc.

"I have worked with and for Mitch and On The Mark over the years and have recommended both to our clients.  Mitch earns rave reviews as a facilitator and speaker and On The Mark earns rave reviews for the customized design of incredible experiential learning programs.  Together, they represent the best in customized learning experiences."
Dr. Don MacRae
CEO, The Lachlan Group

"A while back, I was working at a company where two parts of the organization were not communicating well with periodic infighting.  I brought in Mitch and his team to help us go through an experiential learning session (Tu Casa, Mi Casa) to help each group understand the others issues.

Mitch and his team put together a customized event which surfaced the ongoing issues and was able to get both groups to appreciate the complexity of each others roles.

This event provided us with a firm platform to move forward.  The ensuing results spoke for themselves.

If you are having an organizational challenge with departments and need a breakthrough, without reservation, give Mitch and his team a call. "

Peter Smith
Managing Director, Commerce Assets Group Ltd.

"Several of the managers told me it was one of (if not) the best learning experience they have ever had. They loved the interactivity, the level of engagement, the pace of the simulation, and especially that way the learning was so ‘experiential’ rather than being ‘taught’ in a didactic manner.  The senior leaders felt that it was certainly money well spent."

Caroline Smith Bailey
Channel Training Manager, Wind Mobile

"On behalf of Bank of Montreal, let me extend my most sincere appreciation to your team. The simulation stressed precisely those qualities that Bank of Montreal is seeking to encourage and refine throughout the organization. Not only was our journey a learning experience, but an enjoyable and innovative one. Feedback thus far has been great. Very special thanks to you for working tirelessly to ensure that our conference was a success.

Harri Jansson
Former Executive Vice President, Bank of Montreal

"What a valuable session that was! Simple, yet very effective principles for us to apply, both personally & professionally.

Nicole Simpson
Sales Trainer, Solvay Pharmaceuticals (now Abbott)

"We really appreciated your session, and I have had nothing but positive feedback about your style, content and activities. Thanks again for a great day.

Wendy Innes-Moher
Supervisor, Patient Services, EMD Inc.

"Thank you for making sales training fun!

Pharmaceutical Sales Representative at Annual General Meeting