InsideOut Coaching
"I wanted to take the opportunity to thank you for your delivery of the InsideOut Coaching methodology to our management team. Your sincere and passionate approach to teaching and coaching is inspiring and certainly resonated with the team. I hope we'll have an opportunity to work together again in the future."
Vivian C Li, Director, Service
Scotiabank Customer Contact Centres - Toronto / Cornwall
In the twenty-one years we’ve been in business, the InsideOut Coaching process is the most practical and powerful we have experienced. The process is designed to help get the absolute best from your people. The program will allow you to Learn the InsideOut process and give you first hand experience Practicing and Applying it.
What makes the InsideOut Coaching process unique?
Many Coaching programs focus on helping Leaders get their people to follow a course of action that these Leaders believe will get results. InsideOut Coaching instead provides Leaders and People Managers with an easy-to-use coaching tool that helps identify and leverage the course(s) of action the employee themselves would be internally motivated to take to get the same results. It is designed to help your people change behaviour, while inherently generating much stronger levels of buy-in from the party being coached.
InsideOut Coaching can help your Leaders and People Managers become more comfortable addressing difficult performance issues. It provides an incredibly effective coaching process for dealing with your biggest coaching challenges; those who are either not self-aware or simply refuse to change, or step into appropriate behaviours.
The coaching process does not need to be internalized or remembered. It can be done from a simple one-page template.
The process can be made transparent to those being coached, so questions or anxiety about the process being used can be eliminated.
It's an approach that makes workers want to change, most often leaving them feeling affirmed and motivated by the process.
Participants will learn how to:
Implement a simple and systematic coaching process, which can be applied in a broad variety of situations.
Help others develop action plans, increase performance, establish accountability and increase productivity.
Navigate difficult conversations with more confidence and accountability.
Communicate feedback in fast and effective ways.
Assist others to maximize potential by creating awareness, setting goals, and creating focused action.
"We consider your InsideOut Coaching program to be the finest of its kind. The approach is simple, powerful, and logical. The beauty of your program is that it is general in approach, yet specific in its application. Most importantly, your workshop addressed our real-world concerns giving us individual feedback and practical tools for effectively tackling daily challenges."
David Lipsky, Ph.D.,
Executive Development, Merrill Lynch
"The coaching model and the G.R.O.W. process that you used in our training has been very valuable to us. Its ease of use and utility has prompted us to integrate it into several other training programs. We have now taken your training and coaching model and the G.R.O.W. process corporate-wide and have had tremendous success with it. Thanks again for the tools and training that have helped us draw out the best in our employees' vast potential!"
Patricia Freston, Manager Personnel Services,
Questar Corporation