Programs: Communications
"It was a pleasure to work with the On The Mark team. They invested time and effort prior to our session to learn about our business challenges and customized their program to our unique requirements. The energy at our session was amazing and the feedback from attendees was the best I've ever seen. On The Mark delivered a "master class" in communication!"
Stephen Gaskin - Vice President,Customer Contact Centres, Scotiabank
Tu Casa Mi Casa teaches the skills necessary to influence, or get to solutions with others, from inside of the other party’s frame of reference. It focuses on getting better results with, and through, others, doing so in shorter time spans, and leaving others feeling valued in the process.
Pull Conversation is the graduate level program for Tu Casa Mi Casa. It brings the skills gained in Tu Casa Mi Casa to application using your company specific issues. It demonstrates how tackling issues by bringing tremendous emphasis to the other party's frame of reference, can resolve significant business challenges.
Pull Conversation Panels is a structured process allows your people to interact with key internal and/or external business partners, or customers, using Pull Conversation tools to overcome challenges, improve business outcomes and increase ease in key relationships.
InsideOut Coaching is a powerful, incredibly easy-to-use, process that focuses on how to get the best from your people without the typical anxiety that accompanies coaching.
Feedback for Impact provides feedback tools that enable your people to both give and receive feedback gracefully and effectively. This means the ability to create ease, while either providing feedback that has the intended impact or receiving feedback in a manner that allows the recipient greatest gain from that feedback.